ScanDeath Help

Frequently asked questions

Answers about the Free version and upcoming paid plans.

Is ScanDeath free?+

Yes. Download the Free version instantly, without registration, ordering or payment.

Do I need an API key with Free?+

No. Free does not include or require an API key. Cloud rule updates will be offered with Pro and Agency.

Can I order Pro or Agency now?+

Not yet. Pro and Agency are marked Coming soon. Only Free is currently available.

How do I install ScanDeath?+

Download the plugin ZIP, then go to WordPress → Plugins → Add New → Upload Plugin, install it and activate it.

Do I need a customer account?+

No. Free can be downloaded and used without an account. Customer login and registration are currently unavailable.

Does Free include cloud rule updates?+

No. Free includes local protection only. Cloud rule updates will be reserved for Pro and Agency.

What happens when I deactivate or delete ScanDeath?+

Deactivating keeps your settings and rules. Deleting the plugin in WordPress removes its local rules, settings, logs and database tables. Back up your database before deleting it.

Is support included with Free?+

Free includes access to the Help Center and FAQ. Support tickets will be available with Pro and Agency.

What happens to an existing paid subscription?+

For questions about an existing account or a previous subscription, please contact us by email.